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The Napkin The Melon The Monkey How to Be Happy and Successful by Simply Changing Your Mind Barbara A Burke 9781401925734 Books

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The Napkin The Melon The Monkey How to Be Happy and Successful by Simply Changing Your Mind Barbara A Burke 9781401925734 Books

As a customer service trainer in a call center, I read customer service materials continuously and listen to customer service podcasts daily. This has to be the most helpful easy to read book I have encountered. I have passed it on to my team leaders, and my Senior VP of Operations. I have been asked to order copies for our entire call center in New York City and Las Vegas. I will personally bring copies with me to our India office and use this as a textbook for customer service training. If you are a Customer Service Trainer, Manager, Representative or any person on the street who questions how you deal with people, this is the most perfect read. Don't pass it up.


Tags : The Napkin The Melon & The Monkey: How to Be Happy and Successful by Simply Changing Your Mind [Barbara A. Burke] on Amazon.com. *FREE* shipping on qualifying offers. <DIV><p class= MsoNormal style= margin: 0in 0in 0pt; tab-stops: .25in >      As a customer service agent,Barbara A. Burke,The Napkin The Melon & The Monkey: How to Be Happy and Successful by Simply Changing Your Mind,Hay House,1401925731,Happiness.,Success in business.,Success.,GENERAL,General Adult,Happiness,Non-Fiction,PERSONAL GUIDANCE,Personal Growth - Success,SELF-HELP Personal Growth Success,Self Help,Self-Help,Success,Success in business,United States

The Napkin The Melon The Monkey How to Be Happy and Successful by Simply Changing Your Mind Barbara A Burke 9781401925734 Books Reviews

It was liked so well by my employees that it was included in my business library for our department at work.
I loved the book. It is more life-focused than call center driven. It would be applicable to anyone in all walks of life. I plan to share it with my staff. I would highly recommend this book!
I felt that there was a nugget of information that might be helpful, but the read was too light. It did not have much depth to really provide helpful information. If anything, it reminds us to be positive; find our "happy place" and everything else will fall inline.
One of the best books I've read in along time - this one reached just what I was looking for - nothing like a bit of SODA to keep you on track!
wonderful book - teaches you to relax and helps you learn what's important. i totally recommend it )
This book is wonderful for a motivator! The tips in it and the way they are developed by Ms. Burke starts drawing you in and you cannot put it down until you reach the end. I cannot do much for others but I CAN encourage. This book gave me encouragement to better my talent and is well worth the price for anyone and a must have for your library!
I am always looking for inspiring customer service books. I read the reviews of this oddly titled book and decided to buy it. Imagine my surprise when I read the book...and it was about employees at a utility...which is where I work too! It was a quick read and an inspiration to ANYONE that loves customer service even when it beats you down. It is a must share with the office.
As a customer service trainer in a call center, I read customer service materials continuously and listen to customer service podcasts daily. This has to be the most helpful easy to read book I have encountered. I have passed it on to my team leaders, and my Senior VP of Operations. I have been asked to order copies for our entire call center in New York City and Las Vegas. I will personally bring copies with me to our India office and use this as a textbook for customer service training. If you are a Customer Service Trainer, Manager, Representative or any person on the street who questions how you deal with people, this is the most perfect read. Don't pass it up.